Ride Journey
- What will my journey be like?
- When will I receive notifications/updates on the day of my ride?
- I am unable to swipe my boarding code
- I am unable to present my boarding pass to the bus driver but I have a Katoen Natie employee / Jurong Island Pass
- What should I do if i am going to be late or miss my ride?
- Why am I unable to receive any information on my ride even though it is less than 10 minutes away from my estimated pick-up timing?
- How do I know if I am at the correct stop?
- What do I do if my bus does not show up?
- How do I give a rating?